LAST UPDATED: OCTOBER 23, 2026
Terms & Conditions
The terms that apply when you use the Thermora website or book our heating, ventilation and air conditioning services.
Introduction
Welcome to Thermora. These Terms & Conditions govern your use of our website and the heating, ventilation, and air conditioning (HVAC) services we provide. By accessing our website or using our services, you agree to these terms. If you do not agree, please discontinue using our website.
In these terms, “we,” “us,” and “our” refer to Thermora, while “you” and “your” refer to visitors, customers, and anyone using our services.
Our Services
Thermora provides heating, cooling, air conditioning, ventilation, maintenance, installation, inspection, and repair services.
All services are subject to availability, property requirements, and the terms agreed upon before work begins. We reserve the right to decline or reschedule a service when reasonably necessary.
Service Requests and Quotes
You may request a quote or schedule a service through our website, by phone, or through other available communication channels.
Quotes are based on the information provided at the time of the request and may change if an on-site inspection reveals additional work or unexpected conditions. We will communicate any material changes and seek your approval before proceeding with additional chargeable work.
A service request does not constitute a confirmed booking until we provide confirmation.
Pricing and Payments
Prices, service fees, and payment terms will be communicated before the relevant work begins, where applicable.
You agree to pay the amounts specified in your approved quote, invoice, or service agreement. Any applicable taxes, deposits, cancellation fees, or additional charges will be disclosed as required by law and the terms of your agreement.
Cancellations and Rescheduling
If you need to cancel or reschedule an appointment, please contact us as early as possible.
We will make reasonable efforts to accommodate your request. Any cancellation fees or other applicable conditions will be communicated when you book the service or enter into a service agreement.
We may also need to reschedule appointments due to technician availability, weather conditions, safety concerns, or circumstances beyond our reasonable control.
Warranties and Service Guarantees
If you need to cancel or reschedule an appointment, please contact us as early as possible.
We will make reasonable efforts to accommodate your request. Any cancellation fees or other applicable conditions will be communicated when you book the service or enter into a service agreement.
We may also need to reschedule appointments due to technician availability, weather conditions, safety concerns, or circumstances beyond our reasonable control.
Limitation of Liability
To the extent permitted by applicable law, Airform will not be liable for indirect or consequential losses arising from the use of our website or services.
Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability that cannot be excluded under applicable consumer protection laws.
Our liability for a particular service will be governed by the applicable agreement and relevant law.
Website Use
You agree to use this website lawfully and responsibly. You must not attempt to interfere with its security, disrupt its operation, introduce malicious software, or use its content for unlawful purposes.
We may update, suspend, or remove website features or content when reasonably necessary.
Intellectual Property
Unless otherwise stated, the content on this website, including text, branding, graphics, photographs, and design elements, belongs to Airform or its respective licensors.
You may view and use the content for personal, informational purposes. You must not reproduce, distribute, modify, or commercially exploit website content without appropriate permission, except where permitted by law.
Third-Party Links
Our website may contain links to third-party websites or services. These links are provided for convenience. We do not control third-party websites and are not responsible for their content, policies, or practices.
Your use of third-party websites is subject to their own terms and conditions.
Changes to These Terms
We may revise these Terms & Conditions from time to time. Updated terms will be published on this page with a revised “Last updated” date.
Your continued use of the website after changes take effect indicates your acceptance of the updated terms, to the extent permitted by applicable law.
Governing Law
These terms are governed by the laws applicable in the jurisdiction where Thermora operates, subject to any mandatory consumer protection laws that apply to you.
